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@hippy
This is the response I received from the PCO when I made a complaint..
Dear Sir / Madam,
Thank you for your email dated 6 September 2007.
The Public Carriage Office has no legislative power to investigate road traffic offences committed by cab drivers. I can only advise you that if you have a complaint about the driving behaviour of a cab driver you must report the matter in person to the nearest police station.
Whilst I recognise that the police have many responsibilities placed upon them, the fact remains that they are the only authority that can investigate the road traffic offences that you describe. In any event that action is taken, for example by way of a conviction this will result in the taxi driver’s fitness to remain licensed being reviewed by the Licensing Authority.
Kind regards
Mr xxx xxx
Complaints Support.
Phone 020 7126 3152
taxi.complaints@pco.org.uk