You are reading a single comment by @Roberto and its replies.
Click here to read the full conversation.
London Fixed Gear and Single-Speed is a community of predominantly fixed gear and single-speed cyclists in and around London, UK.
This site is supported almost exclusively by donations. Please consider donating a small amount regularly.
@Roberto
Hey i know both Graham and cicli-raffa and they are decent people.
Honestly mostly of you have no idea how much hassle selling online can be.
Example one:
Sold a £200 frame to someone in Austria. Spent £35 to send it using Parcel Force International Standard, which is a lot to me, considering that to send a frame US to UK costs about 50-60 US dollars.
I have a tracking number, but it only works while the package is within UK. Basically, you pay a lot of money for a really bad service. When the package leaves England, there is no way to track it, unless you use Global Priority service, which costs about £10 more.
Buyer never received the frame. I really sent it and have the receipt.
Buyer opens a dispute on Paypal. I provide the tracking number that Parcel Force gave me, and give a copy of the receipt.
Paypal closes the dispute and refunds the buyer the payment, causing me a loss of £270.
I appeal, and Paypal replies that the receipt doesn't match the buyers address. I have a look at it carefully, and realizes that the Post Office wrote "4115" instead of "4/15", but jesus, does that make a big difference?
Anyway, a few days ago got a call from Parcel Force. Package was sent back to UK, and is now again on the way to Austria!
I ended up losing the item itself and £270...
Case 2:
Sent some package in december, buyer never got it.
He tries to open a dispute on Paypal, but since it passed over 45 days, Paypal couldn't help.
I really sent the package and have the original receipt, which has a compensation of £36. Went to the Post Office to file a claim.
In about march or april, can't remember, finally Royal Mail sent me a cheque of £36, which i contacted the buyer and sent the ammount thru Paypal - he couldn't believe i remembered.
But it only took about 4 months!
Example 3:
Sold a saddle (£40) to someone in London. Buyer pays using Paypal. I send the item.
After a few days, Paypal, for security reasons, holds the payment back. Some issues with the buyers account, whatever.
I contact Paypal saying that the item has been sent and provide the tracking number, trying to make the transaction gets unblocked asap so i can have my £40!
Receive this today:
"We have conducted a review of a payment that you received. In this case, returning the funds to the sender was determined to be the appropriate action"
Again, i sent the today, the buyer received it, but Paypal decided to block the payment! Now, i have to chase this guy to get £40!
At least he lives in London :)
Suggest you guys try to sell on eBay sometimes - start with a frame or a pair of wheels! :)