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@d0cA
in that case, you need to go to senate house in the building opposite as it's they who look after the grounds, not birkbeck. my experience is that the blokes on the reception desk are next to useless - they will tell you to go somewhere else like SOAS so you may have to humour them and walk outside, smoke a cigarette, and then walk back in and ask again to see the head of security (or whatever). my guess, tho, is that you won't have much luck complaining if it wasn't on the bikestands as they seem to have been cleaning up this week for graduation ceremonies or something (all those marquees in the middle?) - i saw them chipping the chewing gum off the floor the other day.
btw, which bike is yours? mine was one of the two lemonds often locked up there