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  • For what it's worth, I agree with GrandeAnse2Grenville. Open exchange of information is what this internet thing is good for.

    Maybe 'me' had a one-off bad experience OR maybe it's a trend that customers should be aware of as soon as possible. Either way it would seem he gave a fair account of the situation as he saw it.

    And of course, people who have a good experience should be equally welcome to pipe up any time they like - and help balance out the karma. If the business in question wishes to include their 2p on this then I would expect there is nothing stopping them from doing so as well.

    and we'd all be the better informed for seeing all that in one place...

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