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@BigFatAl
Got to say - you can't complain. Kid at my school had his tyre cut. Happily repaired the puncture but in the meantime he'd phoned his dad who had to drive 10 miles to pick him up. If he doesn't know how to repair a puncture then that's his problem. It's a good job I was prepared (like most of us on here) to help out. I think that for too long cyclists have relied on friendly shops to help them out, but with expensive rents and business tax it's little wonder they now have to charge a realistic sum for what seem to us minor repairs. But... it also shows that if you support your local shops against the major players, then they in turn will usually help you out. Must say I'd rather buy an inner tube for £4.99 in a local shop than pay £4.50 in Evans.