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@Cas
I disagree, filling up the windscreen washer bottle only requires the knowledge of where to put the water. Fixing a puncture is entirely different.
Whilst I'd be shocked to find anyone that uses this forum willing to pay £17 for a puncture others might.
I was charging £5 plus tube last winter in Devon. Lots of people who came in didn't have the knowledge required to mend a puncture, like everything it is easy to do when you know how to do it. If you don't you find a specialist who knows what they are doing & this is what you are paying for.
I was always stunned when I worked with people who never mended punctures and replaced the pierced tube with a new one be default..a costly habit. I think one rider on our fleet managed 25 repairs to a tube before it gave up completely.