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  • Hey Clefty,

    Did you have any luck getting money back on the warranty?

    Same thing happened to my Steel-o-flex first time I used it, had to call an emergency locksmith to get my bike home. Thread here

    Sent my lock back to wiggle, with locksmith receipt and broken key. They sent it off to Abus for "investigation". Heard back today, they'd cut a new key which worked fine so nothing wrong with the lock and no money back for me... Shouldn't the key be covered by the warranty too? I'm well pissed off about this

    Also, this seems to happened to quite a few people, guess the general consensus is not to buy Abus stuff

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