Reasons to buy a Bob Jackson part 42; my experience of a repair under warranty.

My old Lotus Beater Bike was built in the mid 80's. It rode beautifully and had no discernible faults so emphasizing that your bike has lasted 20 odd years is irrelevant. Any mass produced steel frame (Edit: in the same price bracket) will probably do the same.

Nimhbus got my point. Its not that I dispute that Bob Jackson has made some beautiful frames. My issue is that they should not be praised for fixing a problem that is obviously a product of their own poor workmanship (Edit:In this case).

I would have expected a new frame . . i have an 06 Langster, when i originally bought it i noticed when i got it home that the threading for one of the bottle cage mounts was fucked, and the thread spun within the frame - i took it back to Evans, who essentially told me to f off and it was cosmetic, so i told them to f off and phoned Specialized. Specialized arranged to havr it collected, and had a new one couriered to me the next day.

Fine its not a hand made frame and they probably had a few lying around in a warehouse somewhere, but thats good customer service.

EDIT - I'm not slagging the bob here, its just i would expect that sort of response to be the norm rather than the exception.