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@deleted
I think what both of you have said is true (and I'm a Bob Jackson owner too :)
BUT here's the thing, thus far we've had maybe 1 case of BJ being dicks (the Decal thing- but then maybe it's a pride thing, like the proverbial prodigal son- and BJ wanting to make sure that the redecoration of the BJ was legit, as opposed to an undercut version, (anyhow you can get old school BJ decals from Lloyd's...)
The other case is human error, and with the massive increase in frame orders I guess they were due, mistakes make quality control better in the long run (except in Microsoft's case), and I think they responded absolutely perfectly- even coming on the forum and admitting their error.
So yeah, biased (as these things are always upsetting to hear about- esp with a bike you own- and are thus likely to defend regardless[buyer's pride]), but with reason.