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@pj_(pj)
i never forgave them for this one time when i took my road bike in, not long after i'd started riding again after a layoff, and bought an inner tube, and used the track pump. their track pump was a bit shitty and the guy showed me how to use it, you basically had to hold the valve on at a precise angle. he then overpumped the tyre, which was inflated to around 60 to start with, to around 130, and it blew. he told me i had a puncture and i couldn't fix it in the shop.
then another time i went in there and they took about five days to serve me because they were busy preening their mullets out the back.
since then, i've found that if i go in there with a particularly spanking bicycle they bend over backwards to help.
stocking a pegoretti doesn't make you the lourdes of bike shops.