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@SSSasky
Well, I wouldn't rule out international shipping. We've shipped frames to Chile, Australia, and all over North America so far. If you want to get a quote for shipping, contact Will and Thom (the company owners) directly at INFO at STEELWOOLBICYCLES dot CA or call them at 1-613-288-0155. They sell direct through their bike shop (Tall Tree Cycles), and will get you the best shipping price they can.
As far as our relationship with the forums goes, I think we'll be okay. We're all pretty young (I'm the youngest at 25) and we're all veterans of internet forum stupidity. I think we'll be able to cope with whatever might come up. Hopefully without involving lawyers. Of course, we'd much rather any dissatisfied customers let us know personally before they air out the proverbial dirty laundry. In my experience, a lot of the situations spiral out of control when people complain about a company without giving the company a chance to reasonably address any problems. But hey, when did the internet have anything to do with reason?
At the end of the day, we're just a bunch of bike nuts who want to put out a quality product, and we want all of our customers to be happy with our products. So let us know what you need us to do to make you happy. We love feedback.