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@rpm
that's rare for a supermarket..
sainsbollocks round here, you can't stop them running their mouths off! even the deaf/dumb checkout woman, she has a card with all the "hello, how are you today? would you like help with packing? have you got a nectar card?" shit written on it.
Aidan, you could email a complaint to tesco...you might get something.
I complained like that once to sainsburys about their staff failing to grasp the voucher system (and therefore pissing me off every time I tried to use them) and they gave me £5 to spend on "something I particularly enjoy"