i use one of their bike bags and it's really well made. if you do use a soft bag, as above - plenty of pipe insulation, fork brace and a ton of bubblewrap just for good measure. i always pick up a claim form at check in too - just in case but so far, i've had no problems!
what about this:
http://www.edinburghbicycle.com/ebwPNLqrymode.a4p?f%5FProductID=7211&f%5FSupersetQRY=Kcase%7E2&f%5FSortOrderID=2&f%5Fbct=m003662
i use one of their bike bags and it's really well made. if you do use a soft bag, as above - plenty of pipe insulation, fork brace and a ton of bubblewrap just for good measure. i always pick up a claim form at check in too - just in case but so far, i've had no problems!