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@nimhbus
i emailed them after a couple of days to ask where the order was.
then, naturally, i emailed them when i discovered they had sent the wrong bloody thing. hardly 'every five minutes'.
anyway, now they have given me a £3 discount, to cover me repackaging and posting off their mistaken order. fuck that.
I am an internet retailer myself, and would never treat a customer in such a manner.