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@aidan
i laughed at the fact that he started the discussion's.....i have no problem with blb...thats maybe because i haven't bought anything from there.i know that you built the site and that you maintain it.....but like you said if BLB has a bad rep from its customers then it their own fault..i don't think that is any reflection on what you or your company do...its true that the two should be judged together.