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@Simon
Four times the bike went back, each time a one hour 16 mile round trip to take it and another to collect it. That's a lot of diesel/ time.
I cut my losses yesterday and took everything off they've fitted to start again. Will be replacing the cheap Taiwanese freewheel (I asked for Shimano) and the 1/8th chain made up from at least two lengths of different make cheap BMX chains.
All in all it means the bike will have cost me £100+ more than it should have done, plus a month or so less to ride it. On the plus side, I've finally learnt how to do all this stuff myself, and bought some decent tools!
Simon