• hippy Keep the buyer informed. Let them know you are checking with the post office.
    Make them feel fscking guilty if they're trying to rip you off.
    The box is probably sitting in a depot somewhere waiting for someone to pick it up..

    absolutely.

    my business depends on paypal and the royal mail to a lesser extent, and when you do occasionally get these people, i find being ultra reasonable and apologetic nearly always gets results. Make a deal with them, like -they withdraw the dispute, wait another week, if it hasn't turned up by then, then you can refund/go abck to dispute.

About

Avatar for nimhbus @nimhbus started