You are reading a single comment by @Buffalo_Bill and its replies.
Click here to read the full conversation.
London Fixed Gear and Single-Speed is a community of predominantly fixed gear and single-speed cyclists in and around London, UK.
This site is supported almost exclusively by donations. Please consider donating a small amount regularly.
@Buffalo_Bill
Ok, so this is the response of my boss, Lisa Byrne, Managing Director of Creative Couriers
message begins
Dear David,
Your recent problem with ordering a courier through Creative has been bought to my attention. First of all I apologise for the routing of your call to our sales department. That shouldn't have happened. If you (or anyone else) would like to book a one off delivery we can do that for cash or by credit card (amex, visa or mastercard). I have spoken to the agent who handled your call and she thought you may be interested in opening a personal account with us (we have small account holders such as freelancers). She misunderstood your request.
Please be assured that if you ever wish to book with us again you will hear the phrase " no problem, someone is on their way!"
To entice you to try us again I will give you a £10.00 credit! to be used as you wish. Just call me during office hours and I will arrange it for you (usual number). Thank you for your comments on our pretty website!! (we are at present building an online ordering bolt on).
ps Do you want me to open an accout for you!... kidding
Lisa Byrne
Mangaging Director
020 7440 1984
ends