Ok - I went to pick up the bike from Evans today, and true enough, they say there are chainline issues. They had tried for an hour and a half (apparently!) and failed to get it to line up. I'm not sure which brand of fixed cog they were using.
Apparently Genesis are aware of the issue and they have given me a phone number of the parent company Madison.
So, I was all ready to ride home with standard freewheel setup and noticed there were several scratches on the frame that I'm pretty sure weren't there when I test rode the bike.
I asked if they had a new one, and apparently another branch had one but it wasn't made up. I asked if they could make it up quickly and I go and pick it up from the other branch.
Apparently, "computer says no" and they cannot do that for some reason.
Arrrgghhh!!!! I almost asked for a refund and threatened to take my money elsewhere... but I'm desperate for the bike and apparently I can pick it up Monday.
I will never buy anything from there ever again (Holborn branch, and Rathbone seem just as flakey too....)
I don't understand what's going on! Are there issues or are Evans just incompentent?
Can anyone recommend a decent bike shop that can set up my Flyer fixed for me so I can use both sides of the hub?
Ok - I went to pick up the bike from Evans today, and true enough, they say there are chainline issues. They had tried for an hour and a half (apparently!) and failed to get it to line up. I'm not sure which brand of fixed cog they were using.
Apparently Genesis are aware of the issue and they have given me a phone number of the parent company Madison.
So, I was all ready to ride home with standard freewheel setup and noticed there were several scratches on the frame that I'm pretty sure weren't there when I test rode the bike.
I asked if they had a new one, and apparently another branch had one but it wasn't made up. I asked if they could make it up quickly and I go and pick it up from the other branch.
Apparently, "computer says no" and they cannot do that for some reason.
Arrrgghhh!!!! I almost asked for a refund and threatened to take my money elsewhere... but I'm desperate for the bike and apparently I can pick it up Monday.
I will never buy anything from there ever again (Holborn branch, and Rathbone seem just as flakey too....)
I don't understand what's going on! Are there issues or are Evans just incompentent?
Can anyone recommend a decent bike shop that can set up my Flyer fixed for me so I can use both sides of the hub?
Thanks.
John