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Cheers I’d thought that too but ended up needing to open things up to stretch out the springs. Handy video here should anyone else need to do the same
https://m.youtube.com/watch?v=WXLLEtmYl4k&t=46s&pp=ygUgZGkyIDEyIHNwZWVkIHNoaWZ0ZXIgbm90IHdvcmtpbmc%3D
That's typically a foreign object preventing full travel of the paddle. You might be able to blow it out.