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You're welcome 👍
The film being 15 years out of date (and probably not stored in the freezer in the meantime) definitely is a factor as well, bit hard to say but maybe they did indeed use the right chemicals (it's mostly a bit "dull" colours and severe colour shifts (typical for very old / badly stored film) from what I can see, but not the super high contrast one usually gets from developing slide film in C-41).
Thanks salad for the info
The boots should be pink not white. But most of them have this magenta flooding.
The film is about 15 years old and snappy snaps said this was why the colors are so saturated