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Thanks salad for the info
The boots should be pink not white. But most of them have this magenta flooding.
The film is about 15 years old and snappy snaps said this was why the colors are so saturated
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falconvitesse
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You're welcome 👍
The film being 15 years out of date (and probably not stored in the freezer in the meantime) definitely is a factor as well, bit hard to say but maybe they did indeed use the right chemicals (it's mostly a bit "dull" colours and severe colour shifts (typical for very old / badly stored film) from what I can see, but not the super high contrast one usually gets from developing slide film in C-41).
salad
Not sure what happened (would be easier to tell if you'd post some of the photos) - but yea, probably they just developed your slide film in C-41.
Some people develop their film in the wrong chemicals deliberately, then its called "cross processing" / "x-pro" - and this usually gives very strong contrast and a shift in colours; often blues turn to cyan very much etc...
https://www.lomography.de/search/photos?order=popular&query=xpro