• This is the view of the guy who runs the football messageboard I'm on:

    My gut feeling is that due to the brilliant moderation on this site we already remove offensive "content" and have the complaints process covered, we just need to document what we do and submit the assessment. Since the beginning we've been treading a fine line between functionality on this site and keeping out spam and other malicious content.

    If we are deemed to have breached the rules we can remove the offensive material quickly but thanks to the many posters who report these things to the moderators I reckon it would be gone before a complaint was processed anyway.

    The only people who'll be impacted by this is are me and Tony. I'm going to have to work with him to document what the moderators do. I'm the one that will need to do the assessment and pay any fines should they arise. I'm counting on everyone to make sure that we never get to that point. I also want to re-iterate my thanks to all of the people who have helped to moderate this board through the years to keep us on the right side of the law and as a place where we can have respectful discussions even with those who hold different views to our own.

    They are very proactive on moderation, helped by a no politics rule.

  • They are very proactive on moderation

    A few people have responded here and elsewhere that this is somehow a protective thing... it's a form of "If you've done nothing wrong, you've nothing to hide"... we're very proactive on moderation, I swing the ban hammer freely and nuke everything someone says when I do so, and I also follow up all reports, and this software keeps every version of what someone has said so I can see when they've done shit and attempted to cover their tracks.

    I don't buy it though, the Act has parts that talk about the duration of time that "harmful" (not illegal) content is visible, and that harm is effectively in the eye of the beholder.

    With all best intents, if you don't have a 24/7 coverage of moderation and surety that when you go on vacation that someone else is covering it... this is the risk of weaponisation.

    Those who have run forums for a long time have seen "fun" forum invasions, or the guy you banned register 10 accounts and start spouting off all over the place, or the "hilarity" of someone writing a crappy bit of JavaScript that does something nefarious... it's just a question of time even when it hasn't happened recently.

    My fear, which I think is reasonable, is that the law actively encourages retribution by those who are moderated / banned or just trolls... because where their act of retribution was always futile in the past, it now carries real consequences for those who are named as the "officers" for the site (typically the individuals running it).

    In that World, it basically incentivises the aggrieved to find their moment and act.

    These asshats that we ban are apparently more creative than I, but I can think of many ways to weaponise the OSA based on what I've seen in the past.

    The idea that "no politics" and "proactive moderation" and "we are fine we are superb at running sites" is going to save site operators feels to me like hubris. A lot of sites will never have action taken against them because of luck, pure luck, but a small minority will because of bad luck, that they just had the one angry troll, the one really vulnerable person, the couple of people who bully another, the few that share effed up material via DMs... hubris is not going to help you if you are the unlucky site where someone does commit suicide due to the behaviour of others, or some act of harm happens due to some subtle act of bullying that didn't break any number of well intentioned strict rules, this is out of our control.

    A long time ago I ran sites in a zero tolerance way, you couldn't even tell someone to fuck off... and all that happened is the bullying, harassing, all the bad stuff the OSA targets... moves to plausibly deniable territory, soft words all deniable, by a cohort of people who are friends and effectively dislike someone else.

    I've found the current style works better... I let you all swear at each other, it actually provides far better signal to me as a moderator and site admin, that I get to see it and then act on it.

    In my experience, the more proactive the moderation, the more strict the rules, the more it just exists but all flies below the radar level of your rules... the outcomes remain the same. That sites haven't experienced the bad outcomes so far is little to do with their moderation, and more to do with luck.

  • FWIW the weaponisation of troll content is also what the OSA is targeting. If you're the one who can get hit with a fine/jail time etc. for pissing around on forums then you're less likely to do it, and people were generally doing it because it's the internet and everyone gets away with objectionable behaviour on the internet. Someone posting goatse here is going to be the ofcom target, not the one getting the forum in trouble with ofcom because they've done it. I'm not saying necessarily that policymakers should go this far, but I'm saying that maybe weaponisation is actually a lower risk now that this very far reaching act exists.

  • This particular site is much smaller than LFGSS and has, I think, eight moderators of which at least a couple are retired and on the board a lot. It also doesn't have DMs so no issue with non-public posts.

    But generally I agree, the risk is very small but it isn't zero.

  • You are catastrophizing. You are describing forums as "lucky" that they haven't had bad things happen yet you are not acknowledging your own luck. How many times have you faced lawsuits for things that have happened on your forums? How many times have you been attacked in public because of things that have happened on your forums? How many times have people tried to interfere with your personal life because of things that have happened on your forums? All of these bad outcomes can (and do) happen today to forum operators, I am sure they have happened to you. And if they have happened to you already, why are you so focused on this new legislation as an existential risk? Bad things happen to people who don't operate forums, too: many internet famous people have relationships with their local police departments due to the volume of swatting, stalking, harassment and threats that anyone with a profile on the internet experiences.

    Philosophical disagreement with this legislation is one thing, intellectual dishonesty about the impact is another. The other forum operators mentioned by aggi aren't reckless risk-seekers intent on orchestrating the destruction of their own life, they're pragmatists who understand this legislation is another grain of sand in the bucket of risk taken on when putting yourself in the crosshairs of nerds.

    Given the choice between death threats against my family from an aggrieved and motivated person who has gone to the effort to identify me personally, or a report to Ofcom from the same aggrieved and motivated person, I will take the report to Ofcom every day of the week. Wouldn't you?

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