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@Carbosarus
Just to throw my two pence in here – I bought a flat 2.5 years ago and had an existing Vodafone internet contract. They couldn’t get access to the room in the block to connect us (due to incompetence with the council – who knew?). Vodafone ended up paying me to terminate the contract.
Knowing we wouldn’t be able to get access to the room to connect wired internet, we were left with the relatively new option of 5G home internet from Three. We signed up for a 2-year contract, with the first six months at half price. We could cancel after three months if we weren’t happy. It seemed like a good deal. The download speeds were terrific, but the upload speeds weren’t as impressive.
Six months rolled by, and the internet was stable and felt good. Then, on day one of month seven, Netflix started pausing and buffering. The box began playing up, as though it was losing signal. I checked for any news about masts, thinking perhaps they were doing maintenance. I also tested my mobile phone (also with Three), and it seemed fine – fast and stable. In the end, I resorted to hotspotting off my mobile phone (on the same network!) just to hold a stable MS Teams call.
That’s when a Community Fibre flyer came through the door. I sent them an email and set up an account. A technician arrived the next day and neatly ran a fibre optic cable from my front door to the middle of my flat. He plugged in the Linksys Wi-Fi 6E router and fibre box. We were up and running immediately, pulling and uploading at 500 Mb/s – a very happy customer.
Since then, I’ve referred a neighbour to Community Fibre, and we both received a £100 Amazon gift card – not bad! However, I’ve noticed their customer service leaves something to be desired. I understand they’re connected to the government in some way, so I don’t expect much after my experiences with the council…
Incidentally, here’s a speed test from just a few seconds ago:
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