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Bit late, but no. They are amazing. If the grandparents don't have one yet, get one.
We bought these ones:
UCMDA 10.1 Inch WiFi Digital Photo Frame, Built-In 32GB Smart Cloud Digital Picture Frames with 1280x800 IPS Touch Screen, Auto-Rotate
https://amzn.eu/d/2EYdRN0My MiL didn't use it for ages, possibly because of electricity, possibly because MiL. But after pestering (and possibly my parents influence) she uses it. My folks used it from the get go and even take it on holiday because they love their grandchildren.
hugo7
Chalfie
digital picture frames. Are they a terrible idea for grandparents? yes i know i will be IT support.