How do I bathroom / kitchen / extension? etc.

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tbc
Our builder has a very good relationship with Howdens and says the way it works is:
1. Howdens name their price
2. The builders say it's too dear
3. They reduce it to what the builders want
A transparent pricing structure would be better - it seems like Howdens' is set up to allow builders to choose how much they can rip off customers by.

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Fox in reply to @tbc

it seems like Howdens' is set up to allow builders to choose how much they can rip off customers by

Yep exactly that. But in their defence if you do the admittedly annoying negotiation dance they can be very good for the money.

I do hope your answer to his initial question was 'as little as possible'.

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