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I don't know what that is. They have been billing us estimated instead of using our meter readings for years. I've blindly paid but then we didn't get a bill for 4-5 years and then got a 1200 quid bill. That's when we noticed our bills have been estimated since 2017 but I don't have any older bills.
hippy
@bluehuw
Does the retrospective billing code apply to water services