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  • The jokers that have been billing us estimated bills on a metered flat and want £1200 (even though the meter reading would be a quarter of that) have given us £400 back for inconvenience and delays, but now the bill is £1400 :D

    We have a new meter but they took meter readings off the old one. Why can't they bill us based on the meter readings?

    Oh, they also didn't bill us for the last 5 years which is why we had a £1200 bill in the first place.

    Basically, they're total "shisters" (look it up) and I'm not paying their demands until I see a bill calculated off my meter readings and not some numbers they're pulling out of their arses.

  • If you start a dispute they should pause charges until it’s sorted. Call them every day to complain and you’ll go to the top of the list. Don’t do it by email or chat. Trust me on this.

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