Their product may be good value but their customer support is so incompetent that it makes me think maybe Virgin wasn't all that bad.
Every query I've raised with them, phone or email, just disappears into a black hole. They're completely incompetent at best, deliberately screwing customers over at worst.
What's happened? I've been with them for a couple of years, not had the need to contact them at all so far, everything's just worked... £29/m for 1Gb/s is nice enough to put up with slightly tardy support imo.
Fucking Community Fibre.
Their product may be good value but their customer support is so incompetent that it makes me think maybe Virgin wasn't all that bad.
Every query I've raised with them, phone or email, just disappears into a black hole. They're completely incompetent at best, deliberately screwing customers over at worst.