You are reading a single comment by @RonnieOatmilk and its replies.
Click here to read the full conversation.
-
You could question them about their knowledge of UK trading law and ask if they are adhering to it and where does it state that this is necessary in order to provide a refund.
I tried to return faulty goods and they claimed it couldn’t be done as it was out of warrantee. That period was far shorter than UK law stipulates and, talking to Amazon, it was clear they didn’t know that or were deliberately flouting it. They sorted a refund as soon as I pointed this out.
5hedfullash1t
@RonnieOatmilk
Fucking Amazon. I know I should know better than buy things from them, but to require a photo id verification through a 3rd party to request a refund on something is absolutely mental!
Didn't ask for anything to buy it, so they can't be that worried...
1 Attachment