• Has anyone had a design consulation with a Heat Geek? If so how long did it take?

    Had our 'geek' round on the 2nd of August, but I still don't have a design proposal/quote. Followed up on the 3rd September, then 30th October - didn't even get a reply to my email from the 30th. It's almost been four months and their website suggests after three you should have your heat pump fitted. lol.

    It wasn't that urgent before, it is more urgent now as we have builders due to start the second week of December.

    I've emailed them again today and will chase on the phone if necessary but even if I get the proposal soon I feel like I've now lost faith that they'll actually fit the heat pump within a reasonable timescale.

  • No. Not got to that stage.
    About 10 days ago bI signed up for the initial assessment and paid the fee, and not had anything arranged yet.

    The first installer I was referred to decided he was too busy and I have a second name, but no word.

    I also spoke to another company who I found via Heat Geek on the phone the week before last. They were going to get back to me but haven't.

    I get the feeling they are all swamped. Busy time of year?

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