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  • Jez, I'm a moron.

    I've had my trading 212 account for just over a month. After messing about with small amounts of money getting comfortable that it wasn't a scam I transferred a small ish amount of savings in to the account. As part of this my bank automatically set up trading 212 as a contact(it hadn't done this before) the same as my wife and sister etc. up until yesterday I've all ways started the process of putting money into my 212 account via the deposit money section of the 212 app. This time I was paying some bills after being paid and I used my bank contact details to send some money to my 212 account.

    obviously the money hasn't termed up in my 212 account. After looking at the details further it turns out the reference number applied to trading 212 in the contact details on my bank looks like unique id applied to that payment I made at the time, rather than my 212 account in general.

    It feels like a situation that should, hopefully resolve itself, its gone to the right place etc, I assume the reference is in someway associated to my account. I have messaged them but not had anything beyond and auto reply.

    I'm normally so careful with this stuff, being the dick that always insists on paying a £1 to anybody new before making a payment etc. What a dickhead...

    Anyway just a word of warning, not like you guys need it I'm sure.

    It's not life altering money, but still rather not loss it.

  • I can see how you could have done this as I almost did exactly the same thing yesterday!

    I expect they will be able to sort it out and return your money.

    Best to do a transfer from inside the app, then it assigns references automatically.

  • Best to do a transfer from inside the app, then it assigns references automatically.

    Yeah 100%, rightly or wrongly I'm a little pissed that my bank set them up as a contact as part of the process. if they hadn't of done that it wouldn't have have occurred to me to do it that way.

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