• Non bike-related question alert.

    I sold some relatively high value vintage speakers on eBay in October.

    All went smoothly. Seller gave positive feedback, told me they sounded great, and comms were good.

    He’s now sent me a message (more than 30 days after delivery) saying he has opened them up and found damage. He is seeking a partial refund.

    I think I’m in my rights just to refuse. Is that correct? I don’t want to be an a*** but the speaker could well have been damaged by him, right?

    What would you do?

  • Just a heads up, if buyer paid with PayPal, they have 180 day buyer protection so could chase a refund through that.

About

Avatar for Getaway @Getaway started