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Yeah, I know what you mean, but we can let them be defensive, it's such a small misstep and maybe they've just worked a 15h shift in a care home and didn't stop to think. Or they work for HSBC and love money....either way alot of people will get defensive if they're shamed on a public forum.
If they regularly take advantage of friendly prices to turn a profit on ebay, ban them.
That tackles newbs, who might be unaware of the rules and etiquette that come with the forum.
Regular users that skirt the rules tend to get a bit defensive or dismissive when you call them out.