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When my original Condor Tempo was stolen (a couple of months before PBP 2011) I had an initial email from the insurers (and Wheelies) about a replacement bike. They wanted me to pick from a range they had on the website, plus the associated accessories.
Obviously not valid for a custom bike.
I supplied photos and as many original invoices/eBay receipts/etc I could find for all of the bits that were on the bike at the time. I went into as much detail as I could, e.g.
- Lights were Solidlights XB2 that cost £150 originally and then had the £90 XB2 upgrade (receipt, receipt) but technology has moved on a similar modern replacement would be this £100 light
- Front wheel was a SON hub built into a Mavic Open Pro (receipt for custom wheel build)
- Saddle was a Brooks Swallow originally costing £120 (receipt) but they've got more expensive so a replacement would be £180 (links to various websites, etc)
- MarSAS foam under the handlebar tape (eBay receipt) replacment £x inc fitting
I got a quote for a replacement bike from Condor along with all of the custom bits I'd need to get from elsewhere and just said "it'll be easier to just give me this amount of cash", and they did without argument.
However this was Lloyds Bank Home Insurance so not your average cunty courier insurer. But it's how I'd probably approach it:
- You cunts lost it
- I want to be made good
- This is what it was (+ evidence)
- This is how much it would be to replace it
(I did get the replacement bike from Condor, I rode it twice, ~10km each time, before it got sent to France in the back of a friend's van. I then rode all 1240km of PBP on it without a problem. It went back to Condor two weeks after purchase for its 1500km free service.)
- Lights were Solidlights XB2 that cost £150 originally and then had the £90 XB2 upgrade (receipt, receipt) but technology has moved on a similar modern replacement would be this £100 light
Greenbank-
Thanks. I wonder if I can claim for all the extra time and effort I'm going to have to waste just claiming for it and getting it rebuilt. Not to mention the fact I'll be without my race bike for x months. Cunts.
It's complicated in that, we've already claimed off holiday insurance for some stuff, a mate in Portugal collected and was posting the crashed bike to another friend in Spain - we'd already gone back to the UK after our hol and thought it was easier than dealing with Brexit UK postage.
I've currently no idea what level of cover it was sent under - I wasn't really thinking about it and how do you lose a fucking bike box, GLS?!
hippy
After my crash I had a friend send my bike to a friend and GLS has lost it.
They're asking for an invoice of a bike that was built up over many years, presumably because they're now on the hook to pay for it as they've given up looking for it. Anythging I can I do here? Should they not be able to tell where the bike got to or something at least? Or am I fucked and my race bike is lost to some cunt and I'm now going to have to argue through a friend to get replacement money (which is fucking useless as half the stuff was bought used, custom built, etc)?
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