• TalkTalk are fucking useless and fucked up the install. They sent out an OpenReach engineer 3 times and gave the engineer the same incorrect address 3 times. Twice I had to go to the Post Office to post routers back to them. Absolute cretins.

    Lucky for me they have deigned to give me a £6.10 bill credit as compensation (except I no longer have a contract/bill with them).

    No one except Virgin seems to be able to offer us more than 60Mbps and there seems to be absolutely no way I can get in contact with someone from OpenReach to get it sorted out despite the fact that I can see a fibre pole out my window. The OpenReach website says they have no plans to provide fibre in my area but my neighbour has it already. This system is fucking stupid.

  • Not every fibre supplier uses Openreach. YouFiber for example run their own cables so you may have some luck getting someone else that doesn't use Openreach?

    Agree with the sentiment for talk talk, totally hopeless but I did get 4 eero 6 routers out of them before complaining to ofcom/ombudsman as they spent 6 weeks messing around getting me connected (then BT did it in 36 hours)

  • YouFiber for example run their own cables so you may have some luck getting someone else that doesn't use Openreach?

    Sorry, I totally forgot about this. As far as I can tell literally none of the multitude of other suppliers can connect us up. Just Virgin. Will have to stick with 60Mbps I suppose. Pile of shite

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