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  • They get £35 credit, and that doesn’t apply to all stock available. It also depends on the type of account you have with Madison.
    It’s actually a bit of a pain. Think at one point I had 5 bikes just hanging there for a few months taking up space.

    Be nice to whomever starts the process for you. It’s tedious and in some cases not worth that credit.

  • in that case, would it be easier/ better for the retailer to just take the crankset off the bike and take it in?

  • Yeah I’d have really appreciated it. I’d even have gone out of my way to pester them for a quick turn around.

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