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  • Order brand new carbon wheels
    Wait a thousand years to have them dispatched due to supply chain issues
    They get lost in the post
    Vendor chases it up, they finally get delivered. Not in the original packaging, just cable tied together loose in an unsuitable not-quite-taped up slightly squashed box.
    Vendor's response is basically 'Oh no, we're very sorry, oh well, blame parcelforce'.

    Bit of a visual check and they appear to be undamaged. But am I an idiot if I go riding around on carbon wheels that have been on an unknown voyage of discovery? Should I get them checked by a shop first? Or should I just be 'This is bullshit, I want a refund' and go through all the hassle of sending the fecking things back?


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  • I would send them back for a refund, just to be a cunt to a retailer who thinks

    Oh no, we're very sorry, oh well, blame parcelforce

    is an appropriate response.

  • Is the vendor a business or someone in the cycle industry? If so, you have all the cards.

    Check the carbon for scratches, dents, chips, or other damage. And for signs of wear. Then check the hubs and freehub. If it’s all pristine, you might be fine; if there’s any marks, document and reply to seller; if there’s any damage, return to sender for full refund.

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