• New to this thread. Just had an air source heat pump fitted by Octopus. Doesn't appear to be working entirely correctly as the hall thermostat temp isn't triggering a kick in for heating. Top heating temp registered so far is 19c. Hot water temp seems ok. I really don't understand how this shit works and please no-one say it's a fridge in reverse as I have that in bold letters on my heat pump bingo card.

  • I would call octopus. Pretty sure they have some kind of guarantee and should be sending someone out to take a look.

  • Thanks, the guys are here now but of course they need a 'part' and it's 'on order' they are now saying that the sensor in question (fitted this week with the system) 'may' have been second hand... FFS!

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