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My line manager at the CP place was a woman who'd just moved to Brisbane from Sydney, used to be in finance, sick of corporate culture, wanted to give something back, etc. Total fucking fake, was shit around people living with disabilities and had no fucking idea. She did her best to make me feel like I was working at a fucking bank. My whole department was full of cunts, most of them simply using a not-for-profit as a stepping stone to a job in finance/media/whatever.
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In my experience working at a few charities it really is remarkable how much the behaviours of people shape the organisation. People can get away with toxic behaviours because they can hide behind the moral values of a cause or a lack of accountability due to the pressures everyone is working under. And to balance out there are lots of dedicated staff with personal connections to the cause that are brilliant and really inspiring so the charity sector is like any other industry in that respect.
Unfortunately, the m.o. in a lot (not all) of charities is to always try to increase people's victim status to make them feel they really need the charity, which provides nice jobs for nice middle-class people. That video is a case in point. Without putting too fine a point on it, it's total shit.