• I sold a stem, and admit I made an error in the description, so accepted a return, and it came back damaged :(

    I can't find any option that actually allows me to reduce the refund I have to pay. I've seen things that I should have the option to do that, but no way of doing it. Any pointers please.

    Or how can I message eBay customer services for help ? I only have until tomorrow to make my claim

    Thanks in advance....

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