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It's a shoddy fixing point for sure , but might help to stand back and take a holistic look, are the curtains over weighed are the owners having to (willing to) 'give it too much welly when operating them' .. if they've had so much grief from what they have i can't help thinking that a new slightly upgraded system (stiffer) would have their satisfaction - (with a clever fker to fit it, who has a thats not going anywhere guarantee)
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Like others have said a wooden dowel can sometimes fix this problem. PVA the hole if it's dusty and shape a cone out of a bit of wood and hammer it in. You want it to be tight as possible without cracking the surrounding wall, that can be a bit tricky. A fairly soft pine works well. I do pilot the hole usually as it can help stop the plug splitting. Sometimes I'll try it without piloting to see how the wood might react.
I've had some success with this method but occasionally it doesn't work.
What’s the best resin type product to hold a curtain pole fixing that keeps pulling out because the plaster over a concrete lintel is a bit powdery and drilling into the hard concrete means it’s blown out to the size of a finger.
A neighbour has had 4 handymen come out none of them has managed to get the pole to stay up, I tried a fisher plug but the hole wasn’t even deep enough and there was simply nothing to support the plug nearest the bracket.
I suggested hoovering out the holes and putting some PVA in there to help whatever goes in the holes next, just not sure what product and how you do it?
Do you mix the resin and fill the hole then poke the rawlplug in and then screws and let it set before putting the pole up?