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  • Interesting the perception that introducing a premium tier brand, fully isolated from the main imprint means that the regular brand isn’t worth buying from because they’re wilfully withholding the good stuff.

    In the early days I considered selling commodity-grade coffee under a sub-brand to protect the YBCR image because more volume would have made life much more comfortable. I resisted because it wouldn’t have brought any joy to proceedings and I’m continually glad that I did.

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