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@rogan
its so stupid, my friend had tickets to a gig on AXS but whenever he went into his account page it listed no events (something like "you have no upcoming events!")
he looked and saw that he had a failing network request whenever he loaded that page, but good luck explaining that to AXS customer service, so every ticket he bought he has to go to the box office for, obvs just created a new account for the future, but all just pointless waste of time