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I emailed them 3 days ago in English and in Spanish, and nothing back yet. So hedging bets slightly 😬
Last year's TPR had a bag drop, this year's doesn't. My Ibis last year was all set to take my bags etc, until they realised that about 30 riders were staying in the hotel trying to stash bike boxes etc and they threw their toys out of the pram and said no one could.
So slightly mitigating against that happening again.
I don't think I've ever had a hotel refuse to store luggage, other than a budget one in the UK during the Wessex SR series. Ask the hotel before you get there?