Basically saying he wants me to be satisfied but it's not possible for them to rebuild a frame or refund me the money because they are a small business which I understand
I'm not 100% sure if he has submitted a claim for Polish Post, as it sounds like he has not
He also mentioned me sending the frame back from USA to Poland, that will cost me $32o USD to ship it back """SAFELY""" , I'm not sending it back the same way it came ... and insurance is only $5 for $500 ... SIGH ... yes throwing a lot of shade because this all could've been avoided had it not been for cutting cost to begin with ...
Any way, I will have to ask, but the next best solution is to just pay a discounted price for a new frame, I really like the frame still and really wanted to build it up and ride it this summer, I would be happy with paying an additional $200 USD , will ask later today
Update: Robert got back to me
Basically saying he wants me to be satisfied but it's not possible for them to rebuild a frame or refund me the money because they are a small business which I understand
I'm not 100% sure if he has submitted a claim for Polish Post, as it sounds like he has not
He also mentioned me sending the frame back from USA to Poland, that will cost me $32o USD to ship it back """SAFELY""" , I'm not sending it back the same way it came ... and insurance is only $5 for $500 ... SIGH ... yes throwing a lot of shade because this all could've been avoided had it not been for cutting cost to begin with ...
Any way, I will have to ask, but the next best solution is to just pay a discounted price for a new frame, I really like the frame still and really wanted to build it up and ride it this summer, I would be happy with paying an additional $200 USD , will ask later today