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I'm not saying its bad, otherwise I wouldnt be using it myself or have recommended to multiple clients, its just a balance of pros and cons. When I say "i wouldn't really recommend it to someone easily frustrated by tech" I mainly refer to layout stuff, things like the order of objects changing between desktop/mobile versions, the way some objects react to resizing of other objects etc.
I've used it for a few years now and have found that the page builder works best if you manually type in the size for things rather than click and drag, which I'd say is a prime example of how it's not as good as Squarespace for someone just wanted to get a quick result easily. I dunno, maybe its just me.
jackbepablo
...my office also uses wix, which I used a while ago to design our website.
I wouldn't say I am IT technically savvy but it was all quite straightforward. The design part itself did come quite naturally because I am in the end a designer.
Customer support was great too. The worker clearly wasn't that experienced, but took their time, and got back internally to then feed me the answers from the experts. He even showed me how to add my vote on an add-on that I wanted to use but wasn't yet available. They have a forum where you can add requests, then other people can vote and they then respond if there is sufficient demand. Will get an email of they indeed add that feature. Very smart and very impressed!