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Sounds like the shifter was in first or last gear but the hub was positioned in the middle gear when the box went on.
Should just be a case of removing the click box, turning the bit the cable pulley sits on with a spanner to the end gear, make sure the shifter is set to the end gear, and put the click box back on.
Black_Rainbow_Project
Anyone have experience with Rohloff? I've only got 7 gears available on a bike. I'm pretty sure it's something to do with the orientation of the transfer cog, but can't seem to get it right. I've also got the cable pulley box cabled up and would rather not waste another two cables to get it orientated correctly. Any tips?