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Thanks, I now realise the they have been rounded!
I hadn’t asked them to do that, they just said they would get it set up playing really nice. Which it absolutely is.I’m just in two minds whether to say anything to them about it. I accept there’s not much they can do and I’m not fishing for some sort of freebie or anything. On the one hand, I can’t be arsed with the confrontation but on the other it’s just pretty poor service.
I think it’s just poor workmanship, which is surprising because they seem to be very well regarded around here.It doesn’t affect how it sounds or plays so I’m ultimately ok with it and will just forget about it.
It’s a MIM Strat from 2020 which I bought second hand for a really good deal along with an amp, so I haven’t put a lot of money into it. (It worked out at paying £185 for it)
It puts me off using the shop again though. Would they leave file marks like this on a two grand guitar?!
Anyway, thanks for the input, I feel better just venting about it and hadn’t even noticed the rounded fret ends.
It plays so nice, buttery soft, so I’ll just forget about it!
TotalShanner-
What a weird thing to happen.
My guess is that they mixed your guitar up with someone else’s that was in for a level, crown and polish… and they were ham-fisted with the fret end file.
This kind of work takes a lot of time and effort, definitely not the sort of thing they’d throw in as a freebie during a setup job.
rodan
They've rounded the fret ends and not used a file with a safe (smooth) edge to rest against the fretboard. It's a bit sloppy. Up to you how much it annoys you. But there's not a lot they could do to rectify it. You could use superglue and rosewood dust to fill them.