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  • I took my Strat to a shop to be set up, it’s a very well known shop with what I think is a good reputation.
    I paid to have it set up, action, intonation etc

    I picked it up yesterday, gave it a quick feel in the shop, it felt great and noticed that they had polished the frets, they were nice and shiny.

    I’ve just noticed today that there are now a load of tiny indentations into the wood along the top of the fret board beside the frets.
    They go down to the 12th fret, the worst is at the 1st fret and they seem to get shallower towards the 12th.

    These dents absolutely were not there before taking the guitar in to the shop. I’m certain of this.

    I’m a bit annoyed, but I want to be sure this isn’t normal?
    I should expect to get it back without these dents right?
    Is it some sort of tool markings from polishing the frets?

    Edit to add - it really doesn’t affect its playability in anyway, I don't expect the shop will offer to do much other than apologise…

    But I feel I have to mention it to them but I want to be sure that it’s not normal for marks to be left like that after polishing the frets?


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  • That’s a real bummer. Those frets look amazing and set a new standard for me when polishing mine.
    Personally I take it back in and show them. At the very least it’ll wake them up to the fact it’s happened, and the real question is why didn’t they pick it up after doing one side of the first fret. Or did they use a machine and out the tool in the wrong way round?
    A simple inspection having finished the first fret end would have identified it to them.

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